Plain-language terms
USE THE TOOL.
RESPECT THE RIGHTS.
The core rules for responsible listing import, AI-assisted output, provider costs, and honest client work.
Service availability
ReeltyHQ provides account, project, listing import, storyboard, credit-backed Google Veo 3.1 video generation, plus supported BYOK workflows. Seeded demo projects remain illustrative. Subscriptions and top-ups are fulfilled only after ReeltyHQ verifies the signed Stripe webhook.
Media rights
You must have permission to import, upload, transform, and distribute listing photos or other media. ReeltyHQ does not grant rights to third-party listing content.
AI-generated output
Generated motion can contain visual inaccuracies. You are responsible for review, disclosure where appropriate, and ensuring that property features are not misrepresented.
Bring-your-own-key costs
When a provider key is connected, the provider may charge your account directly. ReeltyHQ will not control provider pricing, credits, availability, or refund policies.
Included generation
Director and Studio allowances are measured in provider seconds, not final edited-video length. Credits are reserved when a provider job starts. Promotional pricing, including a provider's temporary free rate, does not increase the stated allowance. Confirmed provider failures return reserved seconds; ambiguous submissions may require reconciliation.
Acceptable use
Do not use ReeltyHQ for deception, impersonation, unlawful scraping, unauthorized media reuse, harassment, or content that violates a connected provider's policy.
No earnings guarantee
ReeltyHQ can help create and present property-video concepts, but it does not promise clients, bookings, sales, revenue, or platform reach.
Third-party platforms
Airbnb, Zillow, browsers, and video providers can change their interfaces and policies. ReeltyHQ may pause a workflow to maintain compliance or reliability.